Our US service is under review

Use Code: WELCOME20

AT COASTAL.COM

Coastal

Until we're back up and running, you can shop from our amazing sister company Coastal - their prescription verification service is super-simple, quick and uncomplicated. Plus, we've teamed up with them to get you a MASSIVE 20% discount* with coupon code WELCOME20

Find out more

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How to claim your exclusive 20% discount

Step 1

Find your brand on our sister site Coastal

Step 2

Use code WELCOME20 at checkout

Step 3

You're all done!

*Terms and conditions - Offer valid for new customers only. Free shipping refers to standard delivery; express shipping is an additional cost. Promotions are subject to change without notice. Coastal reserves the right to cancel any order deemed fraudulent

Frequently asked questions

Why can't I order from the US anymore?

Unfortunately, this is due to logistical restrictions completely out of our control. Our dedicated teams are working hard on a solution for this and we hope to be able to start shipping again really soon. We will let you know as soon as our amazing service is back on!

What happens if my order gets lost in transit?

We've got you covered - in the unlikely event that this happens, we can resend your order for you, or refund the cost back to your original payment method.

My lenses have become faulty, can you replace them?

We won't be able to send any new lenses out to you, but we will be happy to provide a refund for the faulty lenses to your original payment method.

What happens if I want to return my order?

That's totally cool with us - you can return your order following our hassle-free returns process and we'll refund you as soon as we receive it.

If I can't shop with you, where else do you recommend I buy my lenses?

We might not be able to help out with your eye care needs at this moment, but our sister-company Coastal can! Their Rx verification service is so quick and easy, and we've teamed up with them to offer you an amazing 20% discount on your order with the coupon code WELCOME20

How do I use my discount code?

It's super-easy: all you do is find your lenses, enter your prescription details and click 'add to cart'. You'll then see the dedicated coupon field on the right hand-side of your cart, simply enter code WELCOME20 and you're good to check out!

Got a question?

Our super-friendly customer service team are here to help with anything you need.

Call us on — 01 513 4141
Or email — help@visiondirect.ie
Or live chat — Reach out