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Delivery Information

We are still shipping and delivering normally in Ireland through Fastway - in most cases your order will fit through your letterbox, though this does depend on the size of your order. If your order is not letter box friendly, Fastway will still deliver in a contact-free manner. Collection points are open as normal so any orders where deliveries are missed can be collected in person from your local depot.

Ireland Delivery

Method	Time	Cost
Fastway Tracked and Signed for	2-3 days delivery after your order is dispatched. Delivers Monday to Friday.	FREE - Orders over €59 €3.98 – Orders of €59 or less

Orders before 4:00pm GMT will be dispatched on the same day (if in stock). We stock 99% of standard prescription contact lenses and eye care products so that we can deliver your products as quickly as possible. You do not need to be in to receive your order.

For International Delivery

Countries	Method	Cost
UK	Next Day	€5.98 – Orders over €59 €9.98 – Orders of €59 or less
EU	DHL Express (Tracked & signed for service)	€5.98 – Orders over €59 €9.98 – Orders of €59 or less
USA	DHL eCommerce Tracked	€5.98 – Orders over €59 €9.98 – Orders of €59 or less
Rest of the World	DHL Express (Tracked & signed for service)	€11.98 – Orders over €59 €15.98 – Orders of €59 or less

We post the orders once all of the products are ready to dispatch. We do not split orders and aim to get your full order to you in one delivery.

Outside the EU

If you live outside of the EU your order will need to clear customs. There may also be additional charges for duty and taxes which are not our responsibility and therefore not included in our pricing.

Ordering from the USA

We dispatch all orders to the USA by DHL eCommerce Tracked. For more information on ordering your contact lenses to the USA click here.

My order has not arrived, what should I do?

Please allow up to 3 working days for delivery to the UK or Ireland, for everywhere else in the world allow up to 5 working days. If you have not received your order in this time we recommend that you contact our customer service team on 01 513 4141 or email us at help@visiondirect.ie