Talk to us
Our friendly, knowledgeable customer service team available Monday to Friday from 8:00 to 21:00 and Saturday from 8:00 to 18:00. Get in touch via our live chat (no robots), by phone 01 513 4141 (Ireland), or email: help@visiondirect.ie.
Statutory Cancellations Rights
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. you may cancel your order and obtain a full refund within 14 days of receipt of the goods. If your order contains a number of items that are delivered separately, the cancellation period begins from receipt of the final item. This does not apply to any products made to your specification unless they are faulty. You must return the goods to us in their original, unopened and unused condition within 14 days of notifying us that you wish to cancel.