Reach out to us
Give us a ring on:
IE - 01 513 4141
Reach us on live chat
You'll find our blue chat box on the bottom right handside of your screen.
Please be advised that our customer service will close on Monday 8th May 2023. Our usual customer service hours will recommence from 8.00am on Tuesday 9th May. We apologise for any inconvenience.
Got a question? Just get in touch with our friendly, super-knowledgeable Ireland-based optical advisors: they are available Monday to Friday from 8:00 to 21:00 and Saturday from 8:00 to 18:00, and ready to help with anything you might need.
Need help understanding your prescription and it all seems like medical jargon? Are you a newbie at ordering contact lenses online? Forgot to take your lenses off before going in the shower? Or, you simply might have accidentally ordered the wrong thing (hey, it happens!). Whatever it is, there’s literally nothing our experts haven’t heard before, so just give us a shout and we’ll do our very best to help.
IE - 01 513 4141
You'll find our blue chat box on the bottom right handside of your screen.
For general questions, it’s: help@visiondirect.ie.
If you’re in need of optical advice, you can email our favourite in-house optician Ben on optician@visiondirect.ie.
Prefer to kick it old-school? We’re into that too! Use the address below to send us a letter - but if you need to return an item, please visit our returns & refunds policy page.
VisionDirect.ie
51 Bracken Road, Sandyford Dublin D18 CV48