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Delivery Information

Ireland Delivery

Delivery cut-off time

Cost

Delivery time

4:00pm Monday - Friday


FREE - Orders over €59

€3.98 - Orders of €59 or less

2-3 business days



Specific sales tax and/or customs duties may be applicable upon delivery depending on the order destination. Orders domestic to Ireland over the value of €150 may incur tax and custom charges. 

Delivery FAQs

When will I receive my order?

Order by 4:00pm any day of the week and get your lenses in 2-3 business days, as standard. We keep our stock levels high, so we can ship the vast majority of orders on the same day, Monday through Friday.

What if I'm not home?

When possible, we use letterbox-friendly packages that fit through the door, so you don't need to wait around for your delivery.

How much does delivery cost?

You'll get FREE 2-3 day delivery and a tracked service on all orders of €59 and over - perfect for saving and having that extra peace of mind. For any orders below €59, 2-3 day delivery costs €3.98.

When will my order be dispatched?

We post the orders once all of the products are ready to dispatch. We don’t split orders and aim to get your full order to you in one delivery.

My order hasn’t arrived. What should I do?

Please allow up to 3 working days for delivery to Ireland, for everywhere else in the world allow up to 10 working days. If you haven’t received your order during this time we recommend that you contact our customer service team here. They’re available to help Monday to Friday from 8:00 to 21:00 and Saturday from 8:00 to 18:00. Please be sure to report any missing orders within 30 days of dispatch for Ireland orders and within 45 days of dispatch for international orders.

Can I order contact lenses without a prescription?

Yes, you can! One of the reasons that we can offer 2-3 day delivery on contact lenses is because we don’t need to see your prescription when you order. So, if you don’t have a prescription to hand when you order your lenses, it’s no problem. All you need to do is place your order and we’ll concentrate on delivering your lenses superfast, with no fuss. Of course, if you’d like us to check your prescription, we’re more than happy to do so.

International delivery

If you live outside of the EU, your order will need to clear customs. There may also be additional charges for duty and taxes, which are not our responsibility and therefore not included in our pricing. The delivery price for your order will be calculated and shown in your basket when you check out.

Countries

Orders of €59 and over

Orders below €59

Delivery time

UK

€5.98

€9.98

Next day

EU Mainland

Belgium, Netherlands, Spain: Free

Rest of the EU:
From €3.99 -  €10.98

From €3.98 -  €15.98

1-2 business days

EU Islands

From €11.98 - €12.99

From €12.99 - €15.98

3-5 business days*

Rest of the World (includes Overseas Territories)

€11.98

€15.98

5-10 business days

*Delivery to French Polynesia Islands can take 7-10 business days.

Why choose Vision Direct?

Our range of contacts includes all the leading brands from Acuvue to Biofinity and Dailies, making it easy to find a great deal on your regular lenses. Plus, with superfast delivery available on any lens we have in stock, your contacts will arrive at your doorstep in no time at all.

We stock all types of contact lens including:

With simple and fast ordering, including the option to reorder lenses in just 3 clicks from your email inbox, getting the lenses you need has never been easier.

Find out more about our full range of contact lenses